Promotion Terms and Conditions - About Us

Current Promotions Terms and Conditions

Indigo Furniture Limited is registered in England under company number 3513093 with a registered office at Unit 6, Heritage Business Centre, Derby Road, Belper, Derbyshire, DE56 1SW (“we”, “us”, “our”, “Indigo”).

These Promotions Terms and Conditions are the terms upon which we offer promotions and discounts (Promotions). They consist of the General Promotions Terms and Conditions which apply to all Promotions and the Specific Promotion Terms and Conditions which apply for each specific Promotion.

  1. The General Promotions Terms and Conditions which apply to all Promotions are:

(a)        Unless otherwise expressly stated, each Promotion cannot be used in conjunction with any other offer.

(b)        Unless otherwise expressly stated, Promotions do not apply to delivery charges.

(c)        Promotion offers are not valid against the purchase of gift vouchers or gift cards;

(d)        Orders can be placed online, over the phone and in-store. Promotion offers will be applied in cart once all applicable products have been added to your order.

(e)        Where a Promotion code has been issued, you must enter (or quote, if undertaking by phone or in store) the code prior to placing the order for the Promotion to be activated/accepted. Codes cannot be applied retrospectively.

(f)          Indigo accepts no responsibility for Promotions not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind or if for any reason a technical interruption, fault or site failure occurs when purchasing online, Indigo does not take any responsibility for incomplete purchases and any incomplete purchases will not be considered valid for entitlement to the Promotion. Indigo accepts no responsibility for any purchases which are not completed for any reason;

(g)        Where Promotions are limited to one offer per person or one offer per household, multiple orders placed under the promotion will be not be honoured;

(h)        Where Promotions are exclusive to specific customers, the Promotion offer will not be honoured for other customers;

(i)          Promotions for discounted (or free) delivery or returns are limited to UK Mainland addresses, meaning those parts of England, Scotland and Wales that are accessible from London without crossing water, and the returns are limited to one entitlement per order.

(j)          Free gifts are limited availability and are one per customer / household while stocks last. No alternative will be offered.

(k)         Orders received after the Promotion closing date will not be valid for entitlement to the Promotion;

(l)          Indigo’s decision regarding any aspect of the Promotion is final and binding and no correspondence will be entered into about it;

(m)       Participants are deemed to have accepted and agreed to be bound by the applicable terms and conditions of a Promotion upon placing their order. Indigo reserves the right to refuse entitlement to the Promotion to anyone in breach of these terms and conditions;

(n)        Any refunds of purchases made on Promotion will take into account the offer applied and:

(i)          discount codes or discount vouchers are non-refundable under any circumstances and in this event will be forfeited.

(ii)        if you have taken advantage of a Promotion and then return only part of your order this may affect the refund value. For example, if you order a number of items as a package at a discounted offer price, the return of one of the items disqualifies the Order from the discounted offer price and your refund will be adjusted accordingly.

(iii)       free gifts issued upon purchase of returned goods must also be returned complete, in perfect condition and unused, or we may apply a reasonable charge.

(o)        Indigo reserves the rights:

(i)          to decline acceptance of an order where in its reasonable opinion it believes the offer applied is invalid or is the subject of fraudulent activity;

(ii)        to hold void, cancel, suspend, or amend the Promotion at any time;

(iii)       to amend these Promotions Terms and Conditions at any time.

(p)        Each clause of these Promotions Terms and Conditions operates separately and if any court or relevant authority decides that any of them are unlawful, the remaining clauses will remain in full force and effect.

(q)        The Promotion will be governed by English law and entrants to the prize draw submit to the jurisdiction of the English courts.

(r)        The Indigo Terms and Conditions of sale and Privacy Policy apply to all orders.

2. The Specific Promotions Terms and Conditions which apply for each specific Promotion are set out under the relevant heading below. Please select the set of terms applicable to the Promotion in which you are interested.

Free Limited Edition Throw with a Bed

1. This Promotion applies to valid orders placed from 08/11/17 to 13/11/17.
2. Limited to one per person / household.
3. Promotion does not apply to orders of single beds.
4. Free gift will be delivered with the order of a bed.
5. The Throw is a limited edition Herringbone Throw in Blue Slate & Cream colour.
5. The General Promotions Terms and Conditions are applicable.

Free Indigo Crackers with a Dining Table

1. This Promotion applies to valid orders from 07/11/17 to 13/11/17.
2. Limited to one per person / household.
3. Promotion applies to orders placed in the Showrooms of Dining Tables.
4. Free gift will be delivered with the order of a Dining Table.
5. The General Promotions Terms and Conditions are applicable.

End of Sale Showroom Event Terms and Conditions

1. This Promotion applies to valid orders placed in our Matlock, Harrogate and Tunbridge Wells showrooms from 04/11/17 to 05/11/17
2. Limited to one per person / household.
3. 20% OFF accessories excludes bedding
4. Free Delivery Minimum spend £500, maximum discount £60
5. The General Promotions Terms and Conditions are applicable.

Free Delivery Terms and Conditions

  1. This Promotion applies to valid furniture orders placed from 20/10/17 to 31/10/17.
  2. Minimum spend £500, maximum discount £100.
  3. This Promotion is limited to one per household and cannot be redeemed multiple times.
  4. The General Promotions Terms and Conditions are applicable.

Free Hangers with Wardrobes

    1. This Promotion applies to valid orders placed from 13.10.17 to 20.11.17
    2. This Promotion is Limited to one free pack of hangers per wardrobe ordered – 3 with a Single Wardrobe, a pack of 6 with a Double Wardrobe or a pack of 12 with a Triple or Quad
    3. This promotion excludes the Junior Wardrobe
    4. Minimum item purchase is one wardrobe
    5. The General Promotions Terms and Conditions are applicable.

36 Months Finance

  1. The extended finance term of 36 months applies to valid orders placed from 29/09/17 to 13/10/17.
  2. This Promotion is not limited in the number of times a person or household may use it.
  3. No product exclusions / restrictions
  4. Minimum spend £3000

For any Finance FAQ please see our page https://www.indigofurniture.co.uk/about-us/flexible-finance