General Questions
As the name suggests; here you’ll find all manor of general questions you may wish answered.
Do you supply to the Trade?
We are sorry but we do not currently supply to the trade, we aim to achieve the best possible service to our retail customers and therefore concentrate on giving the best service possible to them. For any bulk orders we will always endeavour to give the best price possible.
Are samples of the wood or leather available?
Of course! You can order samples via the product pages, alternatively follow the link below. Our Plank Wood and Lime Wood samples are digital samples which are high resolution images, our leather and fabric samples are actual 90mm x 50mm (approx) pieces of the material itself, please fill in our sample request form here….
Where is the furniture made?
All of our Plank and Oak Ranges are handmade locally here in the Peak District by skilled craftsmen using traditional methods.Our Vintage Leather Range is manufactured in Europe with the leathers coming in from both Italy & South America. We passionate about supplying good value, high quality furniture and our leather items are no exception; which is backed up by the Legendary guarantees we offer.
What timber is used?
The majority of our furniture is made using kiln dried Quebec Yellow Wood which is sourced from sustainable forests.The timber used for the Plank Range and Oak Ranges is sourced from suppliers that can provide the reassurance of legal and progressively sustainable supplies of wood.
When the timber is purchased the supplier has to provide us with legal documents to show that it has been sourced from well managed forests. This means the tree used in your product has been replaced and the forest managed in such a way as to benefit the local economy, community and wildlife.
Our supplier in the UK is a member of the Timber Trade Federation which follows a code of conduct to ensure a responsible purchasing policy.
Our Oak Block furniture is sourced from a small PEFC* certified timber yard in France.* The PEFC Council (Programme for the Endorsement of Forest Certification schemes) is an independent, non-profit, non-governmental organisation, founded in 1999 which promotes sustainably managed forests through independent third party certification
Can I alter the sizes of your products to fit my needs?
Yes. All our Plank and Oak Block ranges are handmade locally especially for you, this means that alterations to the dimensions can be made for a small charge depending on the change. This is usually £60 for cabinets and £40 – £60 on beds. All our dining tables can be made to any size (this is in increments of 6” on length and width); the price is then calculated on the normal retail cost of the table.
Unfortunately we’re unable to alter the sizes of the leather items however we do offer a vast range of sizes; we’re pretty confident that there will be a size that will make the most of your space, if you need any help please call a member of our sales team and we can go through the options with you.
To make changes to the dimensions of our furniture please call our Sales Team on 01629 581800 to discuss the options.
Can you supply your range to other furniture retailers?
Sorry, but we do not supply to other retailers; we aim to achieve the best possible service to our own customers and therefore concentrate on giving them best service possible.
I’m not trade, but I want to buy loads of stuff, are you able to offer me a discount?
For any bulk orders we will always endeavor to give the best price possible.
I am an Interior Designer, are you able to offer me a discount?
We will always look after our creative friends, please contact a member of our Sales Team to discuss your project on 01629 581800 or by e-mailing Sales@IndigoFurniture.co.uk
Does Indigo supply contract furniture for pubs, bars, restaurants, clubs and hotels?
Put very simply, YES! We love to work alongside you and your company in a partnership that will benefit you greatly. Indigo’s unique range of furniture can provide the perfect choice to create that original and distinctive look and feel that will set your business apart from the competition.
We use sustainable timber and the best quality leather to provide our customers with the ultimate satisfaction of unique and personal pieces of furniture. We believe every company is different, with different needs and requirements, which is why we treat every commercial project with such importance and individuality. Over the years we have supplied tables with our ‘bomb proof’ protective seal to the canteens at BBC Bristol, environmentally friendly bedroom furniture to the unique Moss Grove Organic Hotel in the Lakes as well as designing and building the distinctive Kitchen Pantry Bistro off Portobello Road in London.
To see photos and details of many of the past projects we have been proud to be involved with Click here….
Please feel free to call us and discuss your requirements on 01629 581800 or email us Sales@IndigoFurniture.co.uk.
