Purchasing & Payment Options
Find out what payments methods we offer, how to make payments and further information about our financing options.
What financing options do you offer?
We offer a simple 0% interest free (typical) credit solution spread over 6, 12, or 24 months, that can be quickly and easily processed with an instant decision. Applications can be submitted directly from our web site, at our showroom, or over the phone with our dedicated Finance department. Click here for more…
Does the price of a bed include a mattress?
Unfortunately, the prices shown for the beds do not include a mattress; we do however supply a range of high quality, handmade in the UK mattresses which can be found in the Sleeping section of the showroom. Click here for more…
What warranty is provided?
Simply put…
- All our Plank and Oak furniture is guaranteed for 15 years.
- All our Leather Sofas are guaranteed for 10 years.
- All our leather armchairs, cuddlers and snuggla’s are guaranteeed for 5 years.
- All our wooden and leather dining chairs and footstools are guaranteed for 3 years.
- And Mattresses are guranteed for 1 year.
How can I place an order?
Order online
View our range of products via the Showroom link at the top of the page. You can then click through the main areas of Sleeping, Living, Dining and Packages to view our furniture. You can order online by adding items to your basket. Once you have made your choices, ‘check out’ by clicking ‘My Shopping Basket’; this will allow you to adjust your choices and order.
You can pay your deposit by several methods – we ask for a minimum deposit of 30% of the order value (this is reduce to a minimum of 10% if you are applying for finance) -- Make a secure payment online using a credit/debit card
- Make a transfer via online banking
- The old fashioned way and post a cheque, all details are shown at the checkout screen and we will let you know once the cheque has been received.
- You can take advantage of one of our 0% (typical) finance options by securely entering your details onto an online form; a minimum 10% deposit is still required, payable online by credit/debit card.
Once payment has been made we will confirm your order by e-mail, a member of our Sales Team will also call to confirm all the order and delivery details.
Over the phone
Simply choose the items online or even better with a cup of tea or freshly ground coffee at our showroom, then mull it over and call a member of our Sales Team on 01629 581800. We will be happy to advise you on your order. You order acknowledgement and receipt of payment will be posted to you within approximately 48 hours.
In the Showroom
If you are able to visit our Showroom you will not be disappointed. Our furniture looks even better in the flesh! There are lot’s to see in the area and we will happily point you in the direction of a nice pub or café! For directions on how to find us, please click here…What payment methods do do you accept?
We accept:-
- MasterCard
- Visa
- Maestro
- Visa Electron
- BACS Bank Transfer
- Cheque
- Postal Order
Unfortunately we DO NOT accept American Express.
I can’t use my discount coupon. It says my basket is not eligible. Why?
- For discount coupons that are offering money off products, please make sure that the total amount of your basket is over the minimum spend.
- For coupons that are offering discount on delivery costs, please make sure you input your post code in to the delivery calculator first. If you have already entered your coupon number don’t worry, just make sure you have entered your postcode in to the delivery calculator and then ‘refresh’ the page. The error message should disappear and the discounted amount will be visible on the next stage of the checkout process.
If you are still having trouble please don’t hesitate to
contact us here.
