Dispatched via. our own transport with a two man team, installation is included. Please see map for delivery areas.

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Your 14 Day Safety Net

While we have a fabulous showroom in the beautiful Peak District located in the heart of England we know that not everyone can find the time to visit us.

So in order to make sure you find that special piece of furniture that will last a lifetime we offer our promise to you that if you don’t love your furniture we will come and collect it back for nothing!

All you need to do is let us know within 14 days….simple!*

If you would like to return an item, please give our service team a call on 01629 581800 or send an email to customerservices@indigofurniture.co.uk.

*UK mainland deliveries only, furniture must be in a new and unused condition, failure to take reasonable care may result in a claim against you, the furniture needs to be made available for collection within 14 days of cancellation. No refunds or exchanges can be given on items made to your specification unless there is a manufacturing defect or the goods are not as ordered. For hygiene reasons mattresses cannot be returned if unwrapped.

For full details on our fantastic 14 day free returns policy please see our terms and conditions

We go to great lengths to ensure that our furniture is of the highest quality and our confidence in the durability of our furniture allows us to offer unbelievable guarantees that allow you to rest easy in the knowledge that your investment will last for years to come.

Our guarantees provide you with a commitment from Indigo Furniture that should any structural or manufacturing fault occur under guarantee then we will either repair or replace the furniture free of charge.

You can rest assured that you are unlikely to find any better guarantees or customer service anywhere else!

We offer a Guarantee of:-

15 years

on all Plank, Junk & Riven Oak and Oak Block products

10 years

on all Vintage Leather & Fabric Sofas and Armchairs, Leather Mirrors & all Benches

5 years

on all Fabric and Vintage Leather Dining Chairs, Occasional Chairs, Cubes, Pods & Footstools

For our full list of Guarantees, Click here…

We offer a simple credit solution that can be quickly and easily processed with an instant decision. Applications can be submitted directly from our web site, at our showroom, or over the phone with our dedicated Finance department.

Options

We’ll give you 0% interest free credit (typical) & your balance divided up and paid in 6, 12 or 24 monthly instalments via direct debit with no interest payable at all!

• 6 months = Order balance over £250


• 12 months = Order balance over £500


• 24 months = Order balance over £1500

You will be offered finance at the payment stage in the shopping cart if you order is eligable for any of our financing options.

Our finance is provided by Hitachi Capital and is subject to status. All applicants must provide proof of identity and a 10% deposit (deposit IS refundable). For further details please call on 01629 581800 & choose Option 3 for our Finance and Accounts department.

NB: Customers who have purchased items on Indigo finance & are wanting a refund through our 14 day returns policy will be subject to a administraton charge of £29.00.