Placing an order signifies that you agree to our terms and conditions of sale. Your statutory rights are not affected by these terms and conditions.

1. General
These conditions of sale ("the conditions") supplied by Indigo Furniture Ltd ("The Company") of 22 Dale Road, Matlock, Derbyshire. ("The Company's Address") to a purchaser ("The Buyer") shall be incorporated into each contract ("the contract") made by the company for the sales of the company’s goods ("the Goods"). The company contracts upon such terms as are agreed between the Company and the Buyer.

2. Carriage and Packaging
The prices stated do not include delivery. The delivery costs can be viewed prior to ordering by clicking on the delivery cost icon on the home page, this price is for furniture and accessories and includes installation of the furniture in your home (excluding the mounting of mirrors). Accessory only sales will be charged at £20 to England and £30 to Scotland, some areas of South-West England are also subject to a £30 charge.

3. Price
All prices shall be as stated by the Company unless otherwise agreed in writing. Any discounts
or "special offers" displayed will only be applicable at time of display.

4. Payment
All orders require a 30% deposit on order with the balance payable either on or before delivery.

5. Delivery, Examination and Claims
The company will use its best endeavours to complete delivery on or before any delivery dates requested by the Buyer or estimated by the Company. If delivery is not possible within the specified time, the Buyer will have the option of a full refund and cancellation of the order. The Company will not be obliged to offer any compensation for disappointment suffered.

If the Company cannot complete delivery due to discontinuation of goods then any sum paid by the Buyer will be refunded and the Seller will notify the Buyer at the address given on the order form. The refund will be made as soon as possible and, in any event, within 30 days of order. The Company will not be obliged to offer any compensation for disappointment suffered.

The buyer shall accept mutually arranged delivery. If you are not at home for a pre-arranged delivery then we reserve the right to apply a second delivery charge to redeliver your order. If you wish to change the delivery date once it is agreed then please give us no less than 48 hours notice prior to delivery.

Accessories, where necessary, are dispatched via City Link and require a signature on delivery. If no one is available to accept delivery collection can be made from your nearest depot.

The buyer shall upon delivery examine the Goods and shall promptly (in any event within 14 days of delivery) notify in writing the Company, where appropriate, of any apparent damage, defect or shortages.

Ownership of all goods delivered to customers shall remain with Indigo Furniture Ltd until full payment has been received in respect to goods and services supplied.

6. Guarantee and Warranty
All our Plank Furniture and Oak Beam furniture is guaranteed and will be repaired or replaced should any structural fault develop within 15 years of purchase. All our leather sofas will be repaired or replaced should any structural fault develop within 10 years of purchase. All our leather armchairs, cuddlers and snuggla’s will be repaired or replaced should any structural fault develop within 5 years of purchase. All wooden and leather dining chairs and footstools will be repaired or replaced should any structural fault develop within 5 years of purchase. Mattresses will be fully replaced should any manufacturing fault develop within 1 year of purchase.

Our furniture is suitable for normal domestic use, and is not guaranteed for commercial use unless requested on order. All customers must comply with care instructions provided.

We are only able to repair or replace items of furniture as per the guarantee stated above within the UK.

7. Cancellation & Returns
Upon receipt of the goods, the Buyer has 14 days in which they can choose to cancel the order and return the goods for a full refund*, including the delivery charge (for UK mainland deliveries only). When returning an item(s) for a second time a delivery charge will be made at the standard rate for the delivery post code. This complies with the Consumer Protection (Distance Selling) Regulations 2000, under these terms you as the customer have a duty of care for the product whilst it is in your possession. The customer must make the goods available for collection within 14 days of cancellation, and take reasonable care of any items until collection. This does not apply to used mattresses or items made to the customers own specifications. If products are damaged by you and subsequently returned, a charge will be made to repair the product to its original condition. Please be aware that where repair is not economically viable no refund will be made. Refunds can only be made by the same method used for the purchase.

* Returned orders using an Indigo finance product will be subject to a £29.00 administration charge.

8. Descriptions
All drawings, descriptions, illustrations, weight and dimensions given in the Company’s catalogues, price lists or other advertising matter are approximate and intended for general guidance purposes only. They may be subject to change without prior notice to the Buyer.
Terms and Conditions of Use of Website

The use of this website is subject to several terms and conditions as detailed below:
This internet site, "indigofurniture.co.uk" and its' associated domain names and addresses
are owned by Indigo Furniture Ltd.

No unauthorised person may change, alter, deface or otherwise interfere with indigofurniture.co.uk or material contained herein. All material contained here is the copyright of the indigofurniture.co.uk under the laws of intellectual property. All rights are reserved to the fullest extent under English and International copyright treaties. The material contained here is for personal use only.

No material on our site may be removed, sold or distributed without the written permission of Indigo Furniture Ltd. This includes (but not limited to) pictures and hypertext documents.