HANDCRAFTED TAILOR-MADE FURNITURE
Handcrafted tailor-made furniture individual to you and your home.
Indigo Tailor-made Service
We can alter existing Indigo designs in Oak and Plank only by slightly adjusting width, height and depth to ensure they are a bespoke fit for your home – please speak to a sales advisor about your requirements and our dedicated bespoke department will let them know within 5-7 working days if it’s possible within our constraints, working closely with your sales advisor to achieve your requirements.
Please note we are unable to alter upholstery designs, but please speak to our sales advisors about our range of sizes and removable arms to aid delivery and installation.
You may order handcrafted tailor-made furniture in the Indigo showrooms, over the phone 01629 581800 or by email.
What you say…
Thank you so much for the delivery of our dining room suite this week. We wanted to express our thanks for enabling us, with your help, to create such tailor-made items of furniture which look absolutely great. Both the chairs and especially the dresser have fulfilled the brief perfectly. Our gratitude also to Holly, (who with her courteous and pleasant manner) gave us the confidence to place the order with you. We hope to collect many compliments and we shall be delighted to pass your details to any potential customers. Wishing you further success.
C & M Lee NottinghamMORE TESTIMONIALS
How much deposit will I need to pay?
We do ask 20% for a standard order or 10% on a finance order deposit is made on your handcrafted tailor-made furniture. If your tailor-made item/s is part of a larger order which includes non tailor-made items then the 10% will only have to made on the item/s themselves.
Do I need to sign a tailor-made agreement?
We do ask that a tailor-made agreement is signed at the time of ordering, this helps us to ensure that the alterations to be made are correct and that you are happy with them.
What is the minimum alteration?
The minimum alteration to the width, height and depth of handcrafted tailor-made furniture that can be made is 3″ / 7.6cm. We regret alterations less than this cannot be accommodated.
DESIGN AND BUILDEach stage of the Indigo tailor-made build is overseen and signed off by our craftsmen. Characterful furniture built to your specification, to last a lifetime.
Is tailor-made furniture returnable?
We regret that due to the customised nature Indigo tailor-made furniture it is non-returnable unless there is a structural or manufacturing fault please see our t+cs for more information.
Can tailor-made furniture be discounted
during a sale?
As each piece of tailor-made furniture undergoes extra work from our design team and craftsmen it cannot be discounted under any sale or promotional period, discount codes may also not be used against the purchase of bespoke furniture.
How long will it take?
After your initial enquiry to our sales advisors it will take between 5 – 7 working days for our design team to look at the alterations you require and provide you with a solution. Once approved lead times on handcrafted tailor-made furniture are an additional 2 weeks on top of our current lead time.